Working from home – email etiquette.

By now, many of us have moved away from our office space environment to settling into a work from home routine.

Maybe you’ve been comfy cozy up on the couch with your laptop? Have you converted a spare bedroom into your work space? Hunkered down on your dinning room table? What does your work from home reality look like? Personally, I wander a little bit through out the day.

I start my work day on the couch around 8:30am while I savour my morning cup of tea. Checking and replying emails, touching base with my calendar for the day – video calls have become my new normal these days, and having the news playing in the background.

Around 10:00am I take a little break and usually scramble a few eggs and pour myself another tea. This time my laptop and I spend some quality t-i-m-e at the kitchen island, working away.

Lunch usually consists of either a soup, a salad or a combination of both. I try and take an hour away from the computer for a lunch break and catch up on social media or FaceTime some friends or family members for a shared lunch break. I then spend the afternoon working upstairs in my office. I have a standing 3:00pm video call with our team daily which has been interfering with the time Tyson usually comes home. Taking the call upstairs is easier and quieter that way – plus it’s a welcomed changed of scenery.

One of the things that has had my little mind racing lately though has been work emails. I know in my office at least, my co-workers and I are usually freely bouncing around each others offices through out the day and discussing things in a very unofficial and off the cusp manor. If you were to pop your head into my office and ask me something, my answer is probably not going to be grammatically correct and probably not a full sentence either. Yup…OK… Nope… Whatever…Sushi for lunch works for me!

Working from home and not having that quick and easy conversation flow lately means we are left having email conversations more frequently.  I have become very aware that the way that we speak casually, is not the way we should be speaking in work related emails. Here is what I mean by this and examples of how I have been adjusting my work emails lately. Just because we’re sitting at home comfortably, I don’t think that means it has to come through in our words.

So, it took me awhile to respond to an email because I was sidetracked by my adorable dog doing cute adorable little dog things and because I was doing 4 loads of laundry while starting on prepping dinner.

How I would usually respond: Sorry for the delay.

How I have been responding: Thank you for your patience in my response.

My schedule matters too when making meeting requests, I’m juggling a lot right now and want to be able to watch the daily heath updates.

How I would usually respond: Whatever works best for you, works for me.

How I have been responding: Could you do __:__am/pm?

Yeah, you’re welcome.

How I would usually respond: No problem / no worries 🙂

How I have been responding: I’m always happy to help.

I know what I’m doing, Karen!

How I would usually respond: I think maybe we should do is this way…

How I have been responding: It would be best if we did it this way…

Do you understand me this time?

How I would usually respond: I hope that makes sense?

How I have been responding: Please let me know if you have an further questions.

Where are heck are you on this project?

How I would usually respond: Just wanted to check in and follow up on…

How I have been responding: Please advise when I can expect an update on this.

I made a mistake.

How I would usually respond: AHH! Sorry, my bad!! I totally missed that!

How I have been responding: Great catch, thank you so much!


These are just a few examples of things I am working on being conscious of while working from home. I might be sitting here in sweat pants and a top knot, I might have a wandering eye to the tv or walking my dog and getting some fresh air. I might be doing all these things at once but I don’t need you to know about it while we’re working.

Stay home. Stay comfy. Stay professional.

Are there any adjustments you’ve made since working from home? I’d love to hear about them!

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